Zela Jet Becomes Launch Customer for Journey Mentor’s Luxury Mentor

Journey Mentor, the leading travel-tech SaaS company that has created proprietary easy-to-use solutions to solve the travel industry’s challenges, today announces that has been awarded a three-year contract by Zela Jet (“Zela”), a private jet charter broker and helicopter owner based in Greece and Cyprus.

Under the terms of the agreement, Journey Mentor will integrate its proprietary e-commerce solution for business jet and helicopter operators, Luxury Mentor, with Zela’s systems. Zela specializes in crafting bespoke aviation solutions tailored to the specific requirements of clients. By integrating Luxury Mentor in its IT infrastructure, Zela will be able to further upgrade its portfolio of high-end home-to-destination travel services to their customers, including private jet travel, airport transfers, personalized concierge services, hotel bookings, cruises and much more within the luxury segment of the market. Additionally, Luxury Mentor will also integrate an automated inventory control system, revenue management system and loyalty system with Zela’s systems.

In addition to Luxury Mentor, Journey Mentor offers a unique e-commerce solution to business jet operators including the opportunity to sell charters and seat-only jet capacity as well as commercializing positioning flights. This offers jet operators substantial additional revenue streams and the opportunity to improve the sustainability credentials of their fleet through the effective use of excess business jet or helicopter capacity. 

The global business jet market has witnessed massive growth over the past few years, the increase of which has further accelerated since the end of the pandemic. According to data from Statista, this market was worth over US $28.6 billion in 2023 and is projected to reach just under 37 billion U.S. dollars by 2028.

Journey Mentor provides travel experts with a suite of software solutions utilizing the latest technology, featuring unique functionality like parallel search, swaps, revenue management and loyalty solutions. The solutions enable its clients to complete the whole booking process within one transaction. Additionally, they guarantee the best possible deal as they uses AI technology to continue to look for a better deal even after the booking has been completed.

An increasing number of travel providers such as airlines, travel management companies (TMC)s, general sales agents (GSAs) and cargo operators are discovering that they can make a major, simple step to be part of the NDC and One-Order environment.

Paul Sies, President and CEO of Journey Mentor, commented: “We are very enthusiastic to work with a progressive and leading organization such as Zela Jet. In the realm of luxury travel and business aviation, embracing an e-commerce solution is not just a choice, but a strategic necessity. Zela Jet will be the first in the world to offer Jet and Helicopter clients a totally integrated e-commerce solution that facilitates the total customer journey. It enables companies like Zela to effortlessly reach customers worldwide, providing seamless and personalized experiences that redefine luxury in the digital age.”

Andreas Christodoulides, Chairman of Zela Jet added: "The team at Journey Mentor understands the challenges currently affecting the travel industry as well as its exact implications for companies like ours. Through our cooperation with Journey Mentor, we are poised to extend our product offerings to customers through online channels. This partnership not only enables us to tap into global markets via e-commerce but also marks a significant milestone for our organization. Unlike before, we now possess the capability to provide a holistic solution to our customers. As a new era of travelers emerges, establishing a strong online presence is essential for fostering the growth of our business."