Jason Firestone Joins FlyHouse as President of Private Client Group
/FlyHouse continues to disrupt the private aviation business and has added Jason Firestone to its team. Firestone, a veteran charter broker and former Vice President of Sales at PRVT, a privately held boutique aviation firm, has joined FlyHouse as President of its Private Client Group.
With the imminent launch of the FlyHouse App, set to revolutionize the private aviation sector, the addition of Firestone to the team brings a new level of expertise. As the President of its Private Client Group, Firestone's role involves overseeing VIP services tailored for FlyHouse's flight department. He ensures that FlyHouse will provide personalized assistance to charterers using their technology. Firestone's enthusiasm for his role is evident as he stated, "I couldn’t be more excited to become part of an organization that’s changing the face of private aviation as we know it. For our part, my department will enhance the functionality of the FlyHouse App and web portals by working directly with customers to explain plane types, configurations and luggage capacity; change and update bookings when necessary; and provide 360° trip management—catering, car service, rental car requests, lodging and more.“
Jack Lambert Jr., the Chief Executive Officer at FlyHouse, views Firestone’s arrival as crucial to the company’s success. Lambert said, “Our app and web portal are game-changing, there’s no question about that, but technology will never be a complete substitute for hands-on customer service. It’s that piece that Jason brings to the table. For years, he’s been a key figure in managing the charter experience, and now he brings that background to FlyHouse to elevate aircraft sourcing, the booking process that takes place offline, and all the bells and whistles that make private jet travel so special.”
Added Firestone, “Chartering with FlyHouse isn’t just a boon for flyers given the cost-efficiency baked into the technology. With the programs I’m installing, we’re committed to offering a bespoke experience as well. This means providing an entirely different level of service and delighting customers with the unexpected, like special gift bags on our planes that evoke their destinations—think golf balls, tees and FlyHouse golf hats for those chartering flights to their favorite courses worldwide.”