Broker Spotlight: Pristine Jet
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Air Charter Guide recently spoke to Elie Nehme, charter sales manager at Pristine Jet Charter, a Dubai-based bespoke private jet charter company specializing in comprehensive private air charter, aircraft management, operation, administrative, and financial services.
1) Charter tips and know-how – how do you guide a customer through the process?
When interacting with potential customers, it's crucial to understand their specific needs and preferences, including travel dates, destinations, and any unique requirements, such as celebrating special occasions or pet transportation. Once their needs are clear, I offer tailored options detailing aircraft, amenities, and pricing. Throughout the process, I prioritize responsive and transparent communication, promptly addressing any questions or concerns and ensuring a smooth and professional experience.
2) What does the future look like for your company?
As we look ahead, the future of Pristine Jet Charter builds upon the strong foundation we have established. We take pride in offering an exceptional private jet charter experience characterized by cutting-edge technology, expanding our strategic partnerships to ensure the highest standards and unparalleled customer service.
With a properly vetted fleet encompassing a diverse range of private jet options, we are committed to further expanding our partnerships with well-recognized operators. This ensures that we continue to meet the evolving preferences of our discerning clients, whether they require efficient business or leisure travel.
Our commitment to enhancing our clients' private jet experience remains unwavering. We are making substantial investments in onboard amenities and services, including state-of-the-art entertainment systems, gourmet catering, and personalized concierge services that cater to every desire. This will elevate the luxury and comfort our clients have come to expect to new heights.
3) How did you get into aviation?
My journey into aviation stems from a lifelong passion for the industry. After earning a Bachelor's degree in international business, I embarked on a career as a business consultant in a multinational company for two years. However, my deep-seated love for aviation led me to make a pivotal career shift. Transitioning into the aviation industry, I found my niche in the charter brokerage business at Pristine Jet Charter, where each day presents an exciting new challenge.
I'm excited to share that I'm fulfilling my dream of obtaining a Private Pilot’s license. This endeavor marks a significant personal milestone and underscores my unwavering commitment to aviation. I'm eagerly embracing the opportunity to merge my industry knowledge with practical flying experience, which is enriching my understanding of this dynamic and exhilarating field.
4) What is the hidden gem destination city you would recommend for charter travelers?
Over the past year, we've had the privilege of flying our passengers to a multitude of hidden gem destinations. Ghent, Belgium is often overshadowed by its more famous Belgian counterparts, Brussels, and Bruges. However, it's a charming and historic city with beautiful canals, medieval architecture, and a vibrant arts scene. Santander, a coastal city in northern Spain known for its stunning beaches, elegant Belle Époque architecture, and lush parks. It's a great place for those looking for a mix of relaxation and culture. Not to mention Lucca, which is a charming town in Tuscany known for its well-preserved Renaissance walls, narrow cobblestone streets, and beautiful piazzas. It's a less touristy alternative to Florence or Siena. The choice of destination truly depends on the traveler's unique preferences and the experiences they seek.
5) What is the must-see attraction you recommend?
I highly recommend visiting the Taj Mahal in India. Having personally experienced its breathtaking beauty during my visit in 2019, I can attest that it stands out as one of the most awe-inspiring pieces of architecture in the world. The Taj Mahal's sheer magnificence, intricate ornamental details, and historical significance make it a must-see attraction for anyone with an appreciation for iconic landmarks and cultural treasures. The enchanting atmosphere and the story behind this masterpiece create an unforgettable and enriching travel experience.
6) List your top five restaurants in the world:
Le Gabriel – Paris, France
Nobu by the beach – Dubai, United Arab Emirates
Fyn Restaurant – Cape Town, South Africa
Zuma – London, United Kingdom
Spilia – Mykonos, Greece
7) Fun stories or narrative to share:
We've had the privilege of being part of many memorable flights and experiences, but one that truly stands out is when a client entrusted us with the special task of delivering her wedding dress from Paris to Riyadh. The bride was understandably nervous, wanting her dress to arrive in perfect condition without any creases. We assured her that we would handle it with the utmost care, ensuring it was properly steamed and delivered flawlessly. It was a heartwarming success, and we took great pride in making her life’s dream come true.
One flight that will forever remain etched in our memories is the effort we made to facilitate the medical evacuation of two exceptionally courageous UAE police officers who were injured in the line of duty while taking down a drug operation, and their swift evacuation to Germany was crucial for their immediate and proper medical care. Our team rallied together in a time-sensitive manner, acting swiftly and efficiently to ensure the safety and well-being of these two brave officers. It's moments like these that truly make us proud of the work we do, knowing that we played a pivotal role in saving their lives.
One truly delightful flight experience involved a newlywed couple who embarked on a remarkable round-the-world honeymoon. Their itinerary spanned destinations in Europe, the Americas, and Australasia, before returning to their home country. The intricacy of this itinerary meant that our team remained in constant communication with them, ensuring that every leg of their journey was meticulously planned and seamlessly executed. It was a privilege to be part of their honeymoon, and we took great care to make each step of their voyage as memorable and stress-free as possible for the bride and groom.
8) What is your #1 travel tip for charter travelers?
My #1 travel tip for charter travelers is to plan and communicate clearly. When you charter a flight, it's essential to have a well-defined itinerary and communicate your preferences, needs, and any special requests. This includes details like your travel dates, destination, onboard amenities, dietary restrictions, and any specific activities you want to enjoy during your journey. By planning ahead and maintaining open communication, we can ensure that your charter experience is tailored to your liking and that everything runs smoothly.
It goes without saying, for the best experience, travel, and plan with Pristine Jet Charter.