Abu Dhabi Airports Awarded ISAGO Registration

The International Air Transport Association (IATA) has awarded Munawala Ground Services (Munawala), Abu Dhabi Airports’ Ground Handling service provider, the IATA Safety Audit for Ground Operations (ISAGO) Registration.

The award follows the successful completion of a comprehensive audit of Munawala’s management and safety systems at its headquarters in Abu Dhabi, as well as its ground-handling operations at Al Ain International Airport (AAN).

ISAGO is an industry global standard for the oversight and audit of ground service providers. It is complementary to the internationally recognized and accepted IATA Operational Safety Audit (IOSA) designed to assess the operational management and control systems of an air operator. The implementation of ISAGO aims to address the safety risks and incident costs of ground operations.

Munawala is committed to excellence and the provision of world-class services across its airports and facilities through the implementation of international best practices and effective management and safety systems.