Execujet Africa | Ground Hostess
/Ground Hostess - Johannesburg
Purpose of the Job
The main objective of the position is to ensure and deliver a hospitality service of high standard, quality and professionalism.
Key Responsibilities
- Ensure effective lounge presentation and preparation at all times
- Ensure effective VIP passenger handling
- Ensure effective and efficient customer service to all clients
- Ensure effective administration (flight invoices, monthly inventory reports)
- Ensure effective marketing of the aviation services offered by ExecuJet
- Assist with all ad hoc duties as assigned by the relevant manager
Requirements
Educational
- Grade 12
- Microsoft Office (Word, Excel, Outlook)
- Driver’s License
Experience
- On the job experience with VIP passenger handling, domestic / international flight procedures
- Interaction with dignitaries and VIP’s
- Hospitality background will be advantageous
Person Specification
- Good communication and interpersonal skills
- High levels of responsibility
- Professional approach towards allocated duties
- Self-disciplined and stress tolerant
- Systematic and well organized
- Ability to adapt (being flexible) to working conditions
- Ability to work independently and within a team
- Attention to detail and ability to take initiative
- Ability to work shifts, standby and overtime