Execujet Africa | Flight Administrator
/Purpose of the Job
The main objective of the position is to effectively coordinate all FBO related services with a primary focus on obtaining landing and overflight permits, setting up and executing ground handling services, fuel arrangements, concierge services, quoting and invoicing of flights both locally and worldwide while ensuring all services are of high standards, quality and professionalism.
Key Responsibilities
- Effectively handle the ground handling process
- Effectively handle flight clearances
- Ensure effective and efficient customer service to all clients
- Ensure effective marketing of the FBO services
- Ensure that all quoting and invoicing is done efficiently and effectively
- Assist with dispatching duties as and when required
- Assisting with all ad hoc duties as assigned by the relevant manager
Requirements
Experience
- 2 – 3 Years general administration related experience in the Aviation industry
- 2 – 3 Years customer relations experience
- 2 – 3 Years VIP service industry experience (added advantage)
- Familiar with the process of applying for over flight and landing clearances
Qualifications
- Matric/Grade 12
- Microsoft Office (Word, Excel, Outlook)
- Relevant aviation regulatory training courses
Additional Requirements
- Drivers License (Code 8) & own reliable transport
Person Specification
- Ability to adapt (being flexible) to working conditions
- Ability to work independently and within a team
- Good communication and interpersonal skills
- High levels of responsibility and client focused
- Professional approach to allocated duties
- Self-disciplined, with good planning and organising abilities
- Ability to work in a highly pressurised environment (Stress tolerant)
- Ability to work shifts, weekends, standby and overtime when required